Digital Transformation
Digital Transformation at Intealth
Intealth has been on a multi-year journey to modernize its technical infrastructure and has re-platformed much of it to Salesforce.
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Salesforce
Intealth’s Salesforce implementation leverages several products to deliver services across the organization.
Salesforce Products / Services
| Product | Used for |
|---|---|
| Salesforce Service Cloud | Case Management (used by case workers at Intealth) |
| Salesforce Community Cloud | Applicant Services |
| Salesforce Community Cloud | Entity Services |
| Non-Profit Success Pack (NPSP) | Household accounts, fundraising, etc. |
| MuleSoft | Integration between Salesforce and other platforms |
| Tableau | Reporting and analytics |
| Heroku PostgreSQL | Relational database functionality |
3rd Party Integrations
| Integration | Used for |
|---|---|
| PDFTron | PDF handling in browser (annotations, merges, etc.) |
| Accounting Seed | General ledger + Great Plains integration |
| Kofax Capture | Document scanning |
…and many more.
Modern Apps
The Modern Apps Team (also known as the Connected Apps Team) builds solutions that cannot be implemented on the Salesforce platform.
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👉 As a co-op, you will primarily be working with this team.
➡️ Continue to learn more: Modern Apps